Critical Analysis:

Yes Homebuyers Review (2024)

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When you’re selling your property, it’s of vital importance to know who you’re working with.

This is our independent Yes Homebuyers review of yeshomebuyers.com itself.

In here, you’ll find everything you need to know about Yes Homebuyers and whether you should trust them to sell your property quickly and whether they’ll give you an optimal price.

Table of Contents

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Company

Matthew Cooper Property Consultancy Ltd

Established in

2013

Members of NAPB

Yes

Members of TPO

Yes

Registered with ICO

Yes

Approved by CTSI

Yes

Will “Yes Homebuyers” pay all of your legal fees?

Yes

Do they ask you to sign a contract?

No

Government verified transactions

No

Cash offer

Average sale time

21 days

Fastest sale time

6 days

Availability

Not listed

Complaints procedure

Yes

Customer service

4.9 / 5

Google rating

5 / 5 (5 reviews)

Trustpilot rating

4.5 / 5 (14 reviews)

Reviews.co.uk rating

N / A

Feefo rating

None in past year

4.9/5

4.9 / 5

1. Yes Homebuyers: Company Overview

(source: Companies House)

Yes Homebuyers is a quick property buying company that claims to be a cash buyer.

They have significant experience in the industry and can provide a formal offer within 24-48 hours. This is backed by a £1000 deposit with your solicitor, which is yours to keep if their offer changes.

Yes Homebuyers will buy homes in any condition in any part of the UK.

There are no costs to pay and no contracts to sign and they can buy your home from you in as little as 14 days.

When working with them, they’ll buy the property from you at a price that satisfies both parties involved, and then sell it for a profit.

You’ll get a slightly below-market price but you’ll achieve a guaranteed, prompt and effortless sale at a guaranteed price.

Yes Homebuyers provides free cash offers, doesn’t seem to have estate agent or solicitors fees and guarantees the sale of any property in any condition.

2. Yes Homebuyers: Strengths & Weaknesses

Yes Homebuyers are focussed on excellent customer service and providing a simple, swift sale for customers in all kinds of circumstances.

Their website is comprehensive and explains the process clearly.

There are lots of glowing reviews on their website, although many of these are out of date, with few reviews from recent transactions.

It’s important to remember:

You won’t get the full market value of your property, especially when asking for a very fast purchase, but you will sell quickly and easily.

A typical estate agent will take 6-9 months whereas a fast home-selling company can do it in mere days. You’ll be sacrificing a negotiable percentage of cash for an exponential increase in speed-of-sale and a major reduction of headaches and legal complications.

Whether this is right for you will depend on your individual circumstances, and your cash home buyer should explain your options to you without obligation.

Are they NAPB members?

Yes, Yes Homebuyers is a member of NAPB.

This shows that Yes Homebuyers is proactive and are genuinely looking out for the interests of their customers.

The National Association of Property Buyers (NAPB) was specifically set up to protect homeowners looking to sell their houses for cash to a property buying company.

The NAPB continuously screens its members in order to see whether they’re maintaining the necessary business integrity, legality, professionalism and customer service.

It’s mandatory for all NAPB members to also register with The Property Ombudsman (TPO) and abide by the TPO ‘Code Of Practice For Residential Buying Companies’.

However, being an NAPB member itself, is completely voluntary. Nobody forces these cash home buyers to become members, they do it of their own volition.

Are they TPO members?

Yes Homebuyers is regulated by TPO and strictly follows the TPO code of conduct.

The Property Ombudsman (TPO) defends the interests of the public by investigating and addressing complaints of maladministration or a violation of rights.

It has been providing consumers and property agents with an alternative dispute resolution service since 1990.

TPO has a specific category for fast home sale companies, such as Yes Homebuyers.

These companies have to adhere to a strict ‘Code of Practice for Residential Buying Companies’.

No contracts, no-nonsense, genuine cash offer

We've independently investigated all the UK's top fast home buyers with our cast-iron 18 point checklist. And using the free Safe Connect™ programme we'll introduce you to our most recommended & strictly vetted home buyer. No sales scripts, no robot-like behaviour, no contracts and no fees. Just a down to earth conversation with a certified property-selling expert without any obligations. Click below to get your best cash offer.

Are they Registered With The ICO?

Yes Homebuyers have been registered with the ICO since 2021 which further solidifies their authenticity.

The Information Commissioner’s Office (ICO) is the UK’s independent regulatory body set up to uphold information rights.

The ICO also governs all forms of data collection and advertising intelligence.

By being registered with the ICO, Yes Homebuyers has to protect its customers’ data at all times.

The ICO also has a Free Online Checker where you can verify whether a company is registered with them or not.

Are they GDPR Compliant?

As far as we can tell, Yes Homebuyers are GDPR compliant.

They have a privacy policy on their website, which details how data is collected, used and stored. They also have a published cookie policy detailing how cookies are used in their website and on your device.

Users are urged to err on the side of caution when providing personal information, and always read any cookie agreements before clicking your consent.

Do They Have Cash On Hand To Buy The Property?

Yes Homebuyers claim to ‘purchase homes directly from sellers’, rather than using any kind of third party vehicle or brokering a sale in the background. It is therefore assumed that they have cash on hand to buy properties.

However, our team of investigators were unable to find any investment vehicles within Companies House for their parent company, Matthew Cooper Property Consultancy ltd, so we were unable to validate their purchases.

This could be simply due to the fact that they are using a different company name to track and register their Companies House transactions.

Nevertheless, in light of these findings, we cannot say for certain whether Yes Homebuyers do or do not have cash on hand which they use to buy properties. 

In general, we’ve discovered that very few fast home-buying companies actually have disposable cash on hand.

Most of them are unregulated small businesses or worse – individual opportunists pretending to be big organisations who deliberately mislead. 

These companies don’t have their own cash but attempt to raise funds by low-balling their offer and getting finance off the back of the difference between their offer and the market value.

For this reason, it’s less risky to work with home buying companies that have government verified transactions.

Have They Traded For More Than 5 Years?

Yes Homebuyers have traded for more than 5 years.

They have been in this industry since 2013.

We use the ‘over/under 5 years trading time’ as a metric to gauge whether a company is an established entity with a lot of experience under their belt or just a newly founded business that may have ulterior motives.

Not all newly formed companies are scams but it’s still important to check how long they have traded.

If they’ve traded for more than 5 years, then this is a minor but still a notable vote of confidence. And it needs to be acknowledged.

What Is Their Average Cash Offer?

Yes Homebuyers’ website says that they offer, on average, around 83% of the market value for properties.

This would appear to be in line with the industry average, with most properties attracting around 80%, and the very best homes, which meet certain Stamp Duty criteria, attracting as much as 85%. Averaged out, this would give around 83%.

One advantage of using Yes Homebuyers is their offer price guarantee. They will deposit £1000 with your solicitor, which is yours to keep if their final offer changes before completion.

This provides a level of reassurance that is rare in this industry.

Getting 70-80% of the market value for your property when working with a fast home selling company is fair.

Based on this, Yes Homebuyers appears to give reasonable offers in the context of fast home selling companies.

Of course this doesn’t mean that every home achieves that kind of valuation as it depends on a myriad of factors. Sometimes there are justifiable reasons why you may receive a lower offer.

Fast house sales within 7 days are a bigger risk for the buyer, as they do not have time to complete the full range of surveys and searches required for due diligence. To cover the increased risk, you will normally be offered less for your home if you want to sell this fast.

The only way to be sure of their offer is to request a price for your home.

What Is Their Average Sale Time?

Yes Homebuyers say that their average sale time is 21 days, with their fastest transaction being 6 days. 

According to the latest Statista research, the average number of days taken to sell property in UK from September 2018 to November 2020 is 65 days.

This includes selling properties via estate agents, actions, fast-sale companies and everything else under the sun.

Again, this graph represents every single method of selling a property, combined together.

And because of the vast number of fast home sale companies in the UK, this number is considerably lower than what it would’ve been if it only were estate agents and actions.

Remember when it comes to speed of sale, nothing beats a quick home buying company:

  • Estate agents take on average 6 – 9 months to sell your property.
  • Auctions take on average 10 weeks to sell your property.
  • But fast sale companies can take as little as 7 days.

Charitable Initiatives

We didn’t find any charitable initiatives which Yes Homebuyers supports. 

Nevertheless, some companies prefer to donate privately or anonymously rather than stating it publicly. 

Supporting a charity is by no means proof that the home buying company in question is necessarily ‘good’.

In fact, dodgy home buying companies might purposefully support and/or pretend to support a charity just to win brownie points and credibility in the eyes of the customer.

All that being said, it’s still important to acknowledge when a company cash home buyer genuinely supports a charitable cause.

Anything Else Suspicious?

We didn’t find anything that raises suspicion during our thorough research of Yes Homebuyers.

Our investigators sifted through all of the data and legal records of Yes Homebuyers and everything was clean.

However, we’ll redact this paragraph at the first glimpse of dodgy practices.

We never stop researching and our unbending commitment to excellence doesn’t waver.

This paragraph is only valid up until the ‘Last Updated’ date of this review, which can be found at the top of this page.

Anything Else You Should Know About?

As far as we are aware, Yes Homebuyers haven’t received any additional awards or prizes.

They haven’t won any competitions either.

There’s nothing more we could add.

No contracts, no-nonsense, genuine cash offer

We've independently investigated all the UK's top fast home buyers with our cast-iron 18 point checklist. And using the free Safe Connect™ programme we'll introduce you to our most recommended & strictly vetted home buyer. No sales scripts, no robot-like behaviour, no contracts and no fees. Just a down to earth conversation with a certified property-selling expert without any obligations. Click below to get your best cash offer.

3. Yes Homebuyers: Customer Experience

To assess the overall user experience (UX) of PropertySolvers.co.uk we first analysed their website for ease of use and intuitiveness.

Their website is comprehensive and has lots of information about the cash house buying process. It also has plenty of customer reviews.

They make it very easy to get a free quote/cash offer for your property within 24 hours or less.

You can contact them using a freephone number, or by using their online contact form to request a call-back.

We calculated their First Response Time (FTR) by messaging them at approximately 1 PM on a non-holiday weekday (on a Thursday to be exact) and used a stopwatch to estimate how long it took them to respond.

First Response Time

Yes Homebuyers responded in 56 seconds.

Which is much faster than the industry average. And a fast FTR is something we consider highly important, especially in this sector.

A faster response time suggests that the home-selling company is better equipped to deal with customer queries.

And if they’re better equipped to deal with customer queries, then it means they’re investing their resources where it matters the most.

It’s rare to see a customer-centric cash home buyer and the more we research Yes Homebuyers, the more they appear to be such. 

Client Satisfaction Guarantee

We also asked if they offer some sort of ‘Client Satisfaction Guarantee’, and if yes, what would that guarantee consist of.

They currently don’t offer a Client Satisfaction Guarantee as such, but they do guarantee their final offers, with a £1000 deposit to back this up.

Client Complaints Procedure

In this turbulent market, a fast home buying company should preferably have a formal complaints procedure on their website, where clients can express any disagreements, issues or just plain dissatisfaction with the overall service.

By having such a complaints procedure in place, the home buying company shows that they are willing to listen and if possible, rectify any problems that may arise.

Yes Homebuyers have a very thorough internal formal complaints procedure, which is outlined in a simple five step process on their website.  

Also, you can submit a complaint through The Property Ombudsman because Yes Homebuyers are a TPO member. 

Speaking To Past Customers

Yes Homebuyers have lots of client reviews on their website and should have no problem in letting you speak to some of these customers.

A legitimate quick home buying company that does what it promises shouldn’t have a problem letting you speak to their past customers.

Of course they need to have the permission of the individual involved and provide some kind of proof that it is a genuine past client of theirs.

We strongly encourage all our readers to ask to speak to a past client.

4. Yes Homebuyers: Online Presence

In this section, we’ll discuss what the public thinks of Yes Homebuyers and what online reviews the company has received.

Keep in mind that online reviews can be easily faked.

It works both ways

The company in charge might hire fake review writers to write positive reviews.

Or on the other hand, their competitors might hire fake review writers to write negative reviews and tarnish the said company’s reputation.

Also, social media followers can be artificially inflated.

That’s why we deem this section as purely anecdotal.

Nonetheless, we use trained researchers with a sceptical eye to go through Yes Homebuyers’ social media presence and online reviews.

Yes Homebuyers: Customer reviews

There are lots of customer reviews on the Yes Homebuyers website. Many of these are from Feefo, although the Feefo site does not appear to list any reviews posted in the last year. 

  • Google Reviews – 5.0 stars (5 reviews); No perceivable signs of fake reviews
  • Trustpilot Reviews – 4.5/5 (14 reviews); No perceivable signs of fake reviews
  • Reviews.co.uk – N/A
  • Feefo Reviews – see note above

Yes Homebuyers: Domain Rating

  • Domain Rating (DR) – 82 / 100
  • Search Traffic – 25,000 unique visitors per month

Yes Homebuyers: Social Media Presence

  • Facebook – 26 Likes; 30 Followers 
  • Twitter – 478 Followers  
  • LinkedIn – 46 Followers

Yes Homebuyers: TV Mentions

  • The Sun
  • The Times
  • Daily Express
  • Independent
  • Financial Times

Yes Homebuyers: TV Channel Features

  • BBC

We didn’t find anything suspicious with Yes Homebuyers’ social media, TV and online presence, nor with their customer reviews, although many of the reviews are somewhat dated.

We also didn’t find anything suspicious with their domain rating and backlink profile nor their unique monthly search traffic. 

The Final Verdict

Yes Homebuyers is one of the better and more reputable fast home sale companies in the UK.

They are members of the NAPB and TPO, and they are registered with the ICO.

They give guaranteed cash offers at the higher end of the industry range, and back these with a £1000 cash promise that the offer will not change.

They have excellent customer service via a freephone number and online contact form.

They have lots of customer reviews on their website, although many of these are quite dated.

They also have a simple and straightforward complaints procedure both internal and external via the Property Ombudsman.

We will be continuously updating this review as we do with all of our other content. If Yes Homebuyers decide to alter, amend or modify something, then we’ll make sure to adjust our critique and score accordingly.

Let Our Guard Dog Assist You

You don't have to do this alone

To understand why going through us is both better and safer, instead of going directly to your home buying company of choice, click below.

We want to help out as many people as possible. That’s why we created this comprehensive, in-depth Yes Homebuyers review.

If you are looking to sell your property extremely fast, message us through the live chat or send us an email.

Depending on your preference and circumstances, we’ll connect you for free with one of our strictly vetted, ethical partners. 

It might very well be Yes Homebuyers or another more befitting company for your needs.

They will help you sell your property as fast as possible for the best offer you can realistically achieve.

They will take care of all of the legal processes and fees and you’ll get the cash straight into your account in as little as 7 to 28 days, depending on your circumstances and preference.

Compare Companies

Yes Homebuyers is just one of the many fast home-buying companies in the UK.

In order to make sure you choose the right one, it’s best if you compare them all.

Look at their strengths & weaknesses, their pros & cons and make an informed decision.

It’s essential to know you’re in safe hands, that’s why we’re here to help.

Use our company comparison table to find a reliable and trustworthy service, and decide whether expediting the sale of your property is the right thing for you. 

Content Updates

This review is being constantly screened by our investigator team and will be corrected in line with the emergence of new evidence. 

If a company contacts us with a genuine and verifiable piece of information which supports their cause, then we’ll immediately redact the review and point to that information. 

On the other hand, if we discover that a company which we’ve previously praised for a certain industry trait, starts to dabble in dodgy practices, we’ll also redact the review immediately.

We’ll point to our new findings and will adjust the table metrics and scores accordingly. 

For this reason, make sure to take notice of the ‘last updated’ date at the top of this page.

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