Looking to sell your property fast but not sure who to trust? Complete our contact form
Looking to sell your property fast but not sure who to trust? Complete our contact form
Critical Analysis:
When you’re selling your property, it’s of vital importance to know who you’re working with.
In here, you’ll find everything you need to know about UK Home Buyers and whether you should trust them to sell your property quickly and whether they’ll give you an optimal price.
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Company
Established in
2013
Members of NAPB
Yes
Members of TPO
Yes
Registered with ICO
Yes
Approved by CTSI
Yes
Will “UK Home Buyers” pay all of your legal fees?
Yes (if using their solicitors)
Do they ask you to sign a contract?
No
Government verified transactions
Yes
Cash offer
Average sale time
7 – 14 days
Fastest sale time
7 days
Availability
24 / 7
Complaints procedure
Yes
Customer service
4.4 / 5
Google rating
N / A
Trustpilot rating
4.4 / 5 (68 reviews)
Reviews.co.uk rating
N / A
Feefo rating
N / A
4.7 / 5
(source: Companies House)
UK Home Buyers is a quick property buying company based in the West Midlands and covering the whole of the UK.
They say they can buy any home, for cash, within seven days, with over £7 million in cash ready to make purchases. They will buy any home, in any condition, with no fees to pay and a completion date arranged to suit your circumstances.
They offer a 24/7 service with a freephone contact number.
When working with them, they’ll buy the property from you at a price that satisfies both parties involved, and then sell it for a profit.
You’ll get a slightly below-market price but you’ll achieve a prompt and effortless sale with no stress or hassle.
UK Home Buyers provides free cash offers, doesn’t seem to have estate agent or solicitors’ fees and guarantees the sale of any property in any condition.
This type of sale is perfect for people in a rush, who don’t have time for unnecessary red tape.
UK Home Buyers appear to have a strong track record, with their website claiming they have bought 1,729 homes at the time of writing, helping hundreds of customers.
UK Home Buyers seem to not rely on mortgage finance, boasting £7,429,000 on hand to buy properties. This will allow them to complete property sales at a much faster rate.
They also provide interest-free cash advances and 24/7 support.
UK Home Buyers appears to have no hidden charges and no legal fees, however, their website does not say what percentage of the market value they may offer you for your home.
It’s important to remember:
You won’t get the full market value of your property, especially when asking for a very fast purchase, but you will sell quickly and easily.
A typical estate agent will take 6-9 months whereas a fast home-selling company can do it in mere days. You’ll be sacrificing a negotiable percentage of cash for an exponential increase in speed-of-sale and a major reduction of headaches and legal complications.
Whether this is right for you will depend on your individual circumstances, and your cash home buyer should explain your options to you without obligation.
Yes, UK Home Buyers is a member of NAPB.
The National Association of Property Buyers (NAPB) was specifically set up to protect homeowners looking to sell their houses for cash to a property buying company.
The NAPB continuously screens its members in order to see whether they’re maintaining the necessary business integrity, legality, professionalism and customer service.
It’s mandatory for all NAPB members to also register with The Property Ombudsman (TPO) and abide by the TPO ‘Code of Practice for Residential Buying Companies’.
UK Home Buyers is regulated by TPO and strictly follows the TPO code of conduct.
The Property Ombudsman (TPO) defends the interests of the public by investigating and addressing complaints of maladministration or a violation of rights.
It has been providing consumers and property agents with an alternative dispute resolution service since 1990.
TPO has a specific category for fast home sale companies, such as UK Home Buyers.
These companies have to adhere to a strict ‘Code of Practice for Residential Buying Companies’.
Yes, UK Home Buyers have been registered with the ICO since 2018.
The Information Commissioner’s Office (ICO) is the UK’s independent regulatory body set up to uphold information rights.
The ICO also governs all forms of data collection and advertising intelligence.
By being registered with the ICO, UK Home Buyers has to protect its customers’ data at all times.
The ICO also has a Free Online Checker where you can verify whether a company is registered with them or not.
There is a published privacy policy shown on their website which details how data is collected and used.
This is limited comparted to some other companies, however it appears to be in line with GDPR.
There is no separate cookie policy presented.
Users are urged to err on the side of caution when providing personal information, and always read any cookie agreements before clicking your consent.
Yes, UK Home Buyers claim to have over seven million pounds on hand to purchase properties.
Our team of investigators also found one of their investment vehicles within Companies House, which allowed us to validate that they do have government-verified transactions.
There are 24 transactions listed, ranging from October 2013 to December 2023, which shows regular business is being conducted.
This represents a small percentage of their claimed 1700+ transactions, and so they may be either using their own funds or using an additional investment vehicle under a different company name.
In general, we’ve discovered that very few fast home-buying companies actually have disposable cash on hand.
Most of them are unregulated small businesses or worse – individual opportunists pretending to be big organisations who deliberately mislead.
These companies don’t have their own cash but attempt to raise funds by low-balling their offer and getting finance off the back of the difference between their offer and the market value.
For this reason, it’s less risky to work with home buying companies that have government verified transactions.
Yes, UK Home Buyers have traded for more than 5 years.
They have been in this industry since 2013.
We use the ‘over/under 5 years trading time’ as a metric to gauge whether a company is an established entity with a lot of experience under their belt or just a newly founded business that may have ulterior motives.
Not all newly formed companies are scams but it’s still important to check how long they have traded.
If they’ve traded for more than 5 years, then this is a minor but still a notable vote of confidence. And it needs to be acknowledged.
UK Home Buyers does not provide any indication of their average offer on their website, and do not provide any comparison tables that might provide a clue.
Given their successful track record, we can only assume that they are offering somewhere around the industry standard of 80-85% or the market value for properties.
The only way to be sure of their offer is to request a price for your home.
It is important to note that fast house sales within 7days are a bigger risk for the buyer, as they do not have time to complete the full range of surveys and searches required for due diligence. To cover the increased risk, you will normally be offered less for your home if you want to sell this fast.
You may get a better offer if you are prepared to wait a few weeks until the buyer is more certain about your property value.
Below you can see some of the perceived benefits of using UK Home Buyers instead of a generic high-street or online estate agent.
Getting 70-80% of the market value for your property when working with a fast home selling company is fair.
We’ve discovered that with sub-par home buying companies you’ll often get between 60 – 65% and sometimes even less.
We can only assume that UK Home Buyers gives reasonable offers in the context of fast home selling companies.
UK Home Buyers say that their average time to sell is 7-14 days, although this will vary depending on a number of factors.
If you need funds even faster than this, UK Home Buyers can advance you cash from your home sale before completion.
According to the latest Statista research, the average number of days taken to sell property in UK from September 2018 to November 2020 is 65 days.
This includes selling properties via estate agents, actions, fast-sale companies and everything else under the sun.
Again, this graph represents every single method of selling a property, combined together.
And because of the vast number of fast home sale companies in the UK, this number is considerably lower than what it would’ve been if it only were estate agents and actions.
Remember when it comes to speed of sale, nothing beats a quick home buying company:
We didn’t find any charitable initiatives which UK Home Buyers supports.
Nevertheless, some companies prefer to donate privately or anonymously rather than stating it publicly.
Supporting a charity is by no means proof that the home buying company in question is necessarily ‘good’.
In fact, dodgy home buying companies might purposefully support and/or pretend to support a charity just to win brownie points and credibility in the eyes of the customer.
All that being said, it’s still important to acknowledge when a company cash home buyer genuinely supports a charitable cause.
Other than the lack of indication of typical offer prices, we didn’t find anything that raises suspicion during our thorough research of UK Home Buyers.
Our investigators sifted through all of the data and legal records of UK Home Buyers and everything was clean.
However, we’ll redact this paragraph at the first glimpse of dodgy practices.
We never stop researching and our unbending commitment to excellence doesn’t waver.
This paragraph is only valid up until the ‘Last Updated’ date of this review, which can be found at the top of this page.
As far as we are aware, UK Home Buyers haven’t received any additional awards or prizes.
They haven’t won any competitions either.
There’s nothing more we could add.
To assess the overall user experience (UX) of UKHomeBuyersltd.co.uk we first analysed their website for ease of use and intuitiveness.
You can get an initial offer on your property 24/7 via a freephone line, or by using the contact form on their website and entering your postcode.
They also list a landline number and a head office address.
We calculated their First Response Time (FTR) by messaging them at approximately 12 PM on a weekend (on a Saturday to be exact) and used a stopwatch to estimate how long it took them to respond.
UK Home Buyers responded in 1 minute and 12 seconds.
Which is much faster than the industry average. And a fast FTR is something we consider highly important, especially in this sector.
A faster response time suggests that the home-selling company is better equipped to deal with customer queries.
And if they’re better equipped to deal with customer queries, then it means they’re investing their resources where it matters the most.
It’s rare to see a customer-centric cash home buyer and the more we research UK Home Buyers, the more they appear to be such.
We also asked if they offer some sort of ‘Client Satisfaction Guarantee’, and if yes, what would that guarantee consist of.
They currently don’t offer a Client Satisfaction Guarantee but they’re happy to help resolve any issues and problems, within reason, as soon as possible.
Also, they did go out of their way and offered additional help and advice which warrants acknowledgement.
Any reputable fast home buying company should have a formal complaints procedure on their website, where clients can express any disagreements, issues or just plain dissatisfaction with the overall service.
UK Home Buyers have an in-house complaints procedure, which while brief, explains how to make a complaint and how it will be dealt with.
This page also contains details of The Property Ombudsman. As a TPO member, UK Home Buyers agree to The Property Ombudsman Code of Practice which allows customers to file complaints against them.
By having such a complaints procedure in place, the home buying company shows that they are willing to listen and if possible, rectify any problems that may arise.
A legitimate quick home buying company that does what it promises shouldn’t have a problem letting you speak to their past customers.
Of course they need to have the permission of the individual involved and provide some kind of proof that it is a genuine past client of theirs.
We strongly encourage all our readers to ask to speak to a past client.
In this section, we’ll discuss what the public thinks of UK Home Buyers and what online reviews the company has received.
Keep in mind that online reviews can be easily faked.
It works both ways.
The company in charge might hire fake review writers to write positive reviews.
Or on the other hand, their competitors might hire fake review writers to write negative reviews and tarnish the said company’s reputation.
Also, social media followers can be artificially inflated.
That’s why we deem this section as purely anecdotal.
Nonetheless, we use trained researchers with a sceptical eye to go through UK Home Buyers’ social media presence and online reviews.
We didn’t find anything suspicious with UK Home Buyers’ social media, TV and online presence, nor with their customer reviews.
We also didn’t find anything suspicious with their domain rating and backlink profile nor their unique monthly search traffic.
UK Home Buyers does exactly what it says on the tin: buying UK homes. They buy for cash and can complete the sale in 7-14days.
UK Home Buyers are members of the NAPB and TPO, and they are registered with the ICO.
However, we were unable to find out what their average cash offer may be, and can only assume that it is in line with the industry average.
Much of their feedback is good, however they do have a few very negative reviews, which bring down their average to just 4.4 on Trustpilot.
They appear to have a good track record, with over 1,700 homes bought, and claim to have extensive cash reserves running into the millions of pounds.
They offer 24/7 customer service and have both a freephone and landline contact number.
They have a formal complaints procedure both internal and external via the Property Ombudsman.
We will be continuously updating this review as we do with all of our other content. If UK Home Buyers decide to alter, amend or modify something, then we’ll make sure to adjust our critique and score accordingly.
We want to help out as many people as possible. That’s why we created this comprehensive, in-depth UK Home Buyers review.
If you are looking to sell your property extremely fast, message us through the live chat or send us an email.
Depending on your preference and circumstances, we’ll connect you for free with one of our strictly vetted, ethical partners.
It might very well be UK Home Buyers or another more befitting company for your needs.
They will help you sell your property as fast as possible for the best offer you can realistically achieve.
They will take care of all of the legal processes and fees and you’ll get the cash straight into your account in as little as 7 to 28 days, depending on your circumstances and preference.
UK Home Buyers is just one of the many fast home-buying companies in the UK.
In order to make sure you choose the right one, it’s best if you compare them all.
Look at their strengths & weaknesses, their pros & cons and make an informed decision.
It’s essential to know you’re in safe hands, that’s why we’re here to help.
Use our company comparison table to find a reliable and trustworthy service, and decide whether expediting the sale of your property is the right thing for you.
This review is being constantly screened by our investigator team and will be corrected in line with the emergence of new evidence.
If a company contacts us with a genuine and verifiable piece of information which supports their cause, then we’ll immediately redact the review and point to that information.
On the other hand, if we discover that a company which we’ve previously praised for a certain industry trait, starts to dabble in dodgy practices, we’ll also redact the review immediately.
We’ll point to our new findings and will adjust the table metrics and scores accordingly.
For this reason, make sure to take notice of the ‘last updated’ date at the top of this page.
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