Looking to sell your property fast but not sure who to trust? Complete our contact form
Looking to sell your property fast but not sure who to trust? Complete our contact form
Critical Analysis:
When you’re selling your property, it’s of vital importance to know who you’re working with.
In here, you’ll find everything you need to know about Home House Buyers and whether you should trust them to sell your property quickly and whether they’ll give you an optimal price.
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Company
Established in
2015
Members of NAPB
Yes
Members of TPO
Yes
Registered with ICO
Yes
Approved by CTSI
No
Will “Home House Buyers” pay all of your legal fees?
Yes
Do they ask you to sign a contract?
No
Government verified transactions
Yes (but only one per year)
Cash offer
Average sale time
7 days
Fastest sale time
Not listed
Availability
Not stated
Complaints procedure
Yes
Customer service
4.9 / 5
Google rating
5 / 5
Trustpilot rating
4.9 / 5
Reviews.co.uk rating
4.9 / 5
Feefo rating
N / A
4.9 / 5
(source: Companies House)
Home House Buyers is a quick property buying company that claims to be a cash buyer.
They have over 20 years of experience and will buy your property fast with 100% fees paid.
They state on their website that the price they offer is the price they will pay, so there will be no last minute deductions or price cuts.
Home House Buyers work nationwide and say they will buy homes in any condition from a one bed flat to a 4-bed house.
Whether all of that’s true, will be revealed in this review.
When working with them, they’ll buy the property from you at a price that satisfies both parties involved, and then sell it for a profit.
You’ll get a slightly below-market price but you’ll achieve a prompt and effortless sale with little bureaucracy.
Home House Buyers provides free cash offers, doesn’t seem to have estate agent or solicitors fees and guarantees the sale of any property in any condition.
They can give you a no-obligation quote in just 24 hours and purchase your property in as little as 7 days.
This type of sale is perfect for people in a rush, who don’t have time for unnecessary red tape.
Home House Buyers have some very impressive ratings on independent review sites, scoring 5/5 on Goodle ratings and 4.9/5 on Trustpilot and Reviews.co.uk.
Home House Buyers seem to not rely on mortgage finance to buy properties which allows them to complete property sales to suit your schedule, whether that is seven days or longer.
Home House Buyers claim to be 100% fee free.
It’s important to remember:
You won’t get the full market value of your property but you’ll sell it very fast.
In fact, this is by far the fastest way to sell. A typical estate agent will take 6-9 months whereas a fast home-selling company can do it in mere days.
You’re sacrificing a negotiable percentage of cash for an exponential increase in speed-of-sale and a major reduction of headaches and legal complications.
Yes, Home House Buyers is a member of NAPB.
The National Association of Property Buyers (NAPB) was specifically set up to protect homeowners looking to sell their houses for cash to a property buying company.
The NAPB continuously screens its members in order to see whether they’re maintaining the necessary business integrity, legality, professionalism and customer service.
It’s mandatory for all NAPB members to also register with The Property Ombudsman (TPO) and abide by the TPO ‘Code of Practice For Residential Buying Companies’.
However, being an NAPB member itself, is completely voluntary. Nobody forces these cash home buyers to become members, they do it of their own volition.
As a NAPB member, Home House Buyers are committed to looking after the interests of their customers and behaving professionally according to the code of practice.
The Property Ombudsman (TPO) defends the interests of the public by investigating and addressing complaints of maladministration or a violation of rights.
It has been providing consumers and property agents with an alternative dispute resolution service since 1990.
TPO has a specific category for fast home sale companies, such as Home House Buyers.
These companies have to adhere to a strict ‘Code of Practice for Residential Buying Companies’.
Home House Buyers is regulated by TPO and strictly follows the above mentioned TPO code of conduct.
Yes, Home House Buyers have been registered with the ICO since 2016.
The Information Commissioner’s Office (ICO) is the UK’s independent regulatory body set up to uphold information rights.
The ICO also governs all forms of data collection and advertising intelligence.
By being registered with the ICO, Home House Buyers has to protect its customers’ data at all times.
The ICO also has a Free Online Checker where you can verify whether a company is registered with them or not.
From our independent investigation, we discovered that HomeHouseBuyers.co.uk appears to be mostly GDPR compliant.
They also have published Privacy and Cookie policies on their website detailing how your data is collected, stored and used.
However, we did find that HomeHouseBuyers.co.uk does use marketing cookies that may not necessarily be GDPR friendly, and these cookies may be installed without the consent of the visitor.
Such cookies are used for marketing and re-targeting purposes, such as displaying relevant ads.
Users are urged to err on the side of caution when providing personal information, and always read any cookie agreements before clicking your consent.
Home House Buyers claim to have cash on hand to fund purchases, so they are not delayed by banks or mortgage companies.
Our team of investigators found one of their investment vehicles within Companies House.
This allowed us to validate that they do have some government-verified transactions , however, there were only three listed at the rate of one per year. Their last government-verified transaction was delivered in August 2022.
This could be simply due to the fact that they are using a different company name to track and register their other Companies House transactions.
Nevertheless, in light of these findings, we cannot say for certain whether Home House Buyers actually have cash on hand which they use to buy properties. Potential customers should ask for proof of funds to ensure that this is the case and that they are genuine cash buyers.
In general, we’ve discovered that very few fast home-buying companies actually have disposable cash on hand.
Most of them are unregulated small businesses or worse – individual opportunists pretending to be big organisations who deliberately mislead.
These companies don’t have their own cash but attempt to raise funds by low-balling their offer and getting finance off the back of the difference between their offer and the market value.
For this reason, it’s less risky to work with home buying companies that have multiple, recent government verified transactions.
Yes, Home House Buyers have traded for more than 5 years.
They have been in this industry since 2015.
We use the ‘over/under 5 years trading time’ as a metric to gauge whether a company is an established entity with a lot of experience under their belt or just a newly founded business that may have ulterior motives.
Not all newly formed companies are scams but it’s still important to check how long they have traded.
If they’ve traded for more than 5 years, then this is a minor but still a notable vote of confidence. And it needs to be acknowledged.
Home House Buyers claim to offer up 85% of the market value for your home. However, this will vary depending on location, condition and local market forces. The only way to be sure of their offer is to request a price for your home.
Below you can see some of the perceived benefits of using Home House Buyers instead of a generic high-street or online estate agent.
Getting 70-80%% of the market value for your property when working with a fast home selling company is fair.
We’ve discovered that with sub-par home buying companies you’ll often get between 60 – 65% and sometimes even less.
At up to 85%, Home House Buyers appears to be at the higher end of offers in the context of fast home selling companies.
Of course this doesn’t mean that every home achieves that kind of valuation as it depends on a myriad of factors. Sometimes there are justifiable reasons why you may receive a lower offer.
According to the latest Statista research, the average number of days taken to sell property in UK from September 2018 to November 2020 is 65 days.
This includes selling properties via estate agents, actions, fast-sale companies and everything else under the sun.
Again, this graph represents every single method of selling a property, combined together.
And because of the vast number of fast home sale companies in the UK, this number is considerably lower than what it would’ve been if it only were estate agents and actions.
Remember when it comes to speed of sale, nothing beats a quick home buying company:
Home House Buyers aim to sell your home in as little as 7 days, but can vary this to suit your circumstances and a completion date can be arranged anytime to suit the seller.
Home House Buyers supports Martin House Hospice for children and young people.
Supporting a charity is by no means proof that the home buying company in question is necessarily ‘good’.
In fact, dodgy home buying companies might purposefully support and/or pretend to support a charity just to win brownie points and credibility in the eyes of the customer.
We didn’t find anything that raises suspicion during our thorough research of Home House Buyers.
Our investigators sifted through all of the data and legal records of Home House Buyers and everything was clean.
However, we’ll redact this at the first glimpse of dodgy practices.
We never stop researching and our unbending commitment to excellence doesn’t waver.
This paragraph is only valid up until the ‘Last Updated’ date of this review, which can be found at the top of this page.
As far as we are aware, Home House Buyers haven’t received any additional awards or prizes.
They haven’t won any competitions either.
There’s nothing more we could add.
To assess the overall user experience (UX) of PropertySolvers.co.uk we first analysed their website for ease of use and intuitiveness.
They make it very easy to get a free quote/cash offer for your property within 24 hours or less.
You can contact the company via a freephone number, a landline, by email at info@homehousebuyers or by using the contact form on their website.
We calculated their First Response Time (FTR) by messaging them at approximately 3 PM on a non-holiday weekday (on a Friday to be exact) and used a stopwatch to estimate how long it took them to respond.
Home House Buyers responded in 1:21 seconds.
Which is much faster than the industry average. And a fast FTR is something we consider highly important, especially in this sector.
A faster response time suggests that the home-selling company is better equipped to deal with customer queries.
And if they’re better equipped to deal with customer queries, then it means they’re investing their resources where it matters the most.
It’s rare to see a customer-centric cash home buyer and the more we research Home House Buyers, the more they appear to be such.
We also asked if they offer some sort of ‘Client Satisfaction Guarantee’, and if yes, what would that guarantee consist of.
They currently don’t offer a Client Satisfaction Guarantee but they’re happy to help resolve any issues and problems, within reason, as soon as possible.
Also, they did go out of their way and offered additional help and advice which warrants acknowledgement.
Home House Buyers have a very thorough internal formal complaints procedure which is published on their website.
If this does not resolve the issue you can submit a complaint through The Property Ombudsman. Every TPO member agrees to The Property Ombudsman Code of Practice which allows customers to file complaints if needed.
This is a big plus for Home House Buyers, as we believe that all fast home buying companies should have a formal complaints procedure. This reassures customers that they are willing to listen to customer issues and rectify any problems that may arise.
A legitimate quick home buying company that does what it promises shouldn’t have a problem letting you speak to their past customers.
Of course they need to have the permission of the individual involved and provide some kind of proof that it is a genuine past client of theirs.
We strongly encourage all our readers to ask to speak to a past client.
In this section, we’ll discuss what the public thinks of Home House Buyers and what online reviews the company has received.
Keep in mind that online reviews can be easily faked.
It works both ways.
The company in charge might hire fake review writers to write positive reviews.
Or on the other hand, their competitors might hire fake review writers to write negative reviews and tarnish the said company’s reputation.
Also, social media followers can be artificially inflated.
That’s why we deem this section as purely anecdotal.
Nonetheless, we use trained researchers with a sceptical eye to go through Home House Buyers’ social media presence and online reviews.
No media mentions are listed on the website
We didn’t find anything suspicious with Home House Buyers’ social media, TV and online presence, and we were very impressed with their customer reviews.
We also didn’t find anything suspicious with their domain rating and backlink profile nor their unique monthly search traffic.
Home House Buyers is one of the largest fast home sale companies in the UK with excellent reviews on independent review sites such as Google and Trustpilot.
They appear to be flexible in their timescales and professional in the way that they deal with customers. They have a large team which brings extensive experience, but which may lack the personal touch of smaller home buying companies.
Home House Buyers are members of the NAPB and TPO, and they are registered with the ICO and they have a great complaints procedure both internal and external via the Property Ombudsman.
We will be continuously updating this review as we do with all of our other content. If Home House Buyers decide to alter, amend or modify something, then we’ll make sure to adjust our critique and score accordingly.
We want to help out as many people as possible. That’s why we created this comprehensive, in-depth Home House Buyers review.
If you are looking to sell your property extremely fast, message us through the live chat or send us an email.
Depending on your preference and circumstances, we’ll connect you for free with one of our strictly vetted, ethical partners.
It might very well be Home House Buyers or another more befitting company for your needs.
They will help you sell your property as fast as possible for the best offer you can realistically achieve.
They will take care of all of the legal processes and fees and you’ll get the cash straight into your account in as little as 7 to 28 days, depending on your circumstances and preference.
Home House Buyers is just one of the many fast home-buying companies in the UK.
In order to make sure you choose the right one, it’s best if you compare them all.
Look at their strengths & weaknesses, their pros & cons and make an informed decision.
It’s essential to know you’re in safe hands, that’s why we’re here to help.
Use our company comparison table to find a reliable and trustworthy service, and decide whether expediting the sale of your property is the right thing for you.
This review is being constantly screened by our investigator team and will be corrected in line with the emergence of new evidence.
If a company contacts us with a genuine and verifiable piece of information which supports their cause, then we’ll immediately redact the review and point to that information.
On the other hand, if we discover that a company which we’ve previously praised for a certain industry trait, starts to dabble in dodgy practices, we’ll also redact the review immediately.
We’ll point to our new findings and will adjust the table metrics and scores accordingly.
For this reason, make sure to take notice of the ‘last updated’ date at the top of this page.
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