Looking to sell your property fast but not sure who to trust? Contact us
Looking to sell your property fast but not sure who to trust? Contact us
Critical Analysis:
When you’re selling your property, it’s of vital importance to know who you’re working with.
In here, you’ll find everything you need to know about Halo House Buyers and whether you should trust them to sell your property quickly and whether they’ll give you an optimal price.
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Company
Established in
2019
Members of NAPB
Yes
Members of TPO
Yes
Registered with ICO
No
Approved by CTSI
No
Will “Halo House Buyers” pay all of your legal fees?
Yes
Do they ask you to sign a contract?
No
Government verified transactions
Yes
Cash offer
Average sale time
Not listed
Fastest sale time
5 days
Availability
Respond to calls and emails 24/7
Complaints procedure
Not listed
Customer service
4 / 5
Google rating
4.4 / 5
Trustpilot rating
3.4 / 5
Reviews.co.uk rating
N / A
Feefo rating
N / A
3.8 / 5
(source: Companies House)
Halo House Buyers is a quick property buying company that claims to be a cash buyer. They are a small company with low overheads.
Every client is dealt with personally by a managing partner, not a sales team with a script.
They say that their business is built on happy customers, and they make a set of promises to ensure this.
They promise full disclosure throughout the sale and say that they will always treat others how they would want to be treated.
They also promise to pay a non-refundable deposit to your solicitor on exchange of contracts, which is yours to keep if they change their offer price.
However, it is worth reading their independent reviews on Trustpilot, which appear to be at odds with these claims.
When working with them, they’ll buy the property from you at a price that satisfies both parties involved, and then sell it for a profit.
You’ll get a slightly below-market price but you’ll achieve a prompt and effortless sale with little bureaucracy.
Halo House Buyers provides free cash offers, doesn’t seem to have estate agent or solicitors’ fees and guarantees the sale of any property in any condition.
They can give you a no-obligation quote fast and purchase your property in as little as 5 days.
This type of sale is perfect for people in a rush, who don’t have time for unnecessary red tape.
Halo House Buyers claim to buy with their own cash rather than relying on mortgage finance to buy properties which allows them to complete property sales at a much faster rate.
They say they are happy to provide proof of funds to prospective customers.
They also provide cash advances under certain circumstances
However, their recent reviews on Trustpilot are concerning. The 4.7/5 listed on the website has dropped to 3.4/5 in recent months.
Halo House Buyers appears to have no hidden charges and no legal fees.
It’s important to remember:
You won’t get the full market value of your property but you’ll sell it very fast.
In fact, this is by far the fastest way to sell. A typical estate agent will take 6-9 months whereas a fast home-selling company can do it in mere days.
You’re sacrificing a negotiable percentage of cash for an exponential increase in speed-of-sale and a major reduction of headaches and legal complications.
Yes, Halo House Buyers is a member of NAPB.
The National Association of Property Buyers (NAPB) was specifically set up to protect homeowners looking to sell their houses for cash to a property buying company.
The NAPB continuously screens its members in order to see whether they’re maintaining the necessary business integrity, legality, professionalism and customer service.
It’s mandatory for all NAPB members to also register with The Property Ombudsman (TPO) and abide by the TPO ‘Code of Practice For Residential Buying Companies’.
However, being an NAPB member itself, is completely voluntary. Nobody forces these cash home buyers to become members, they do it of their own volition.
This shows that Halo House Buyers are genuinely concerned with the interests of their customers.
Halo House Buyers is regulated by TPO and strictly follows the TPO code of conduct.
The Property Ombudsman (TPO) defends the interests of the public by investigating and addressing complaints of maladministration or a violation of rights.
It has been providing consumers and property agents with an alternative dispute resolution service since 1990.
TPO has a specific category for fast home sale companies, such as Halo House Buyers.
These companies have to adhere to a strict ‘Code of Practice for Residential Buying Companies’.
No, Halo House Buyers are not registered with the ICO.
The Information Commissioner’s Office (ICO) is the UK’s independent regulatory body set up to uphold information rights.
The ICO also governs all forms of data collection and advertising intelligence.
By being registered with the ICO, Halo House Buyers has to protect its customers’ data at all times.
We were unable to ascertain whether or not Halo House Buyers were GDPR compliant.
From our independent investigation, we discovered that Halo House Buyers have a published privacy policy which includes information about how data is collected, stored and used.
However, we did find that Halo House Buyers may install certain marketing cookies that aren’t necessarily GDPR friendly.
Such cookies are used for marketing and re-targeting purposes, such as displaying relevant ads.
Halo House Buyers do claim to be a genuine cash buyer using their own funds and are happy to provide proof of this on request.
Our team of investigators found one of their investment vehicles within Companies House.
This allowed us to validate that they do have 39 government-verified transactions. This includes some in recent months, suggesting that the business is active. However, there are only two registered transactions in 2023, compared to 19 in 2022.
This could be simply due to the fact that they are using a different company name to track and register their other Companies House transactions. However, in the light of these findings, we cannot state for certain whether or not Halo House Buyers currently have cash on hand.
In general, we’ve discovered that very few fast home-buying companies actually have disposable cash on hand.
Most of them are unregulated small businesses or worse – individual opportunists pretending to be big organisations who deliberately mislead.
These companies don’t have their own cash but attempt to raise funds by low-balling their offer and getting finance off the back of the difference between their offer and the market value.
For this reason, it’s less risky to work with home buying companies that have multiple, recent Government verified transactions.
No, Halo House Buyers only began trading in 2019
We use the ‘over/under 5 years trading time’ as a metric to gauge whether a company is an established entity with a lot of experience under their belt or just a newly founded business that may have ulterior motives.
Not all newly formed companies are scams but it’s still important to check how long they have traded.
If they’ve traded for more than 5 years, then this is a minor but still a notable vote of confidence.
Halo House Buyers claim to offer between 85% and 90% of your property’s market value. This appears to be either very generous, and it may be unrealistically high given the costs involved for a cash home buyer.
They claim that they are able to offer more because they have a very streamlined business with low overheads. The only way to test if this is true is to ask for a cash offer yourself for your property.
They do, however, guarantee their offer price, at whatever level it actually appears, and they back this with a £1,000 non-refundable deposit paid to your solicitor.
Below you can see some of the perceived benefits of using Halo House Buyers instead of a generic high-street or online estate agent.
Getting 70-80% of the market value for your property when working with a fast home selling company is fair.
We’ve discovered that with sub-par home buying companies you’ll often get between 60 – 65% and sometimes even less.
With this in mind, Halo House Buyers appears to give very high offers in the context of other fast home selling companies.
Of course this doesn’t mean that every home achieves that kind of valuation as it depends on a myriad of factors. Sometimes there are justifiable reasons why you may receive a lower offer.
According to the latest Statista research, the average number of days taken to sell property in UK from September 2018 to November 2020 is 65 days.
This includes selling properties via estate agents, actions, fast-sale companies and everything else under the sun.
Again, this graph represents every single method of selling a property, combined together.
And because of the vast number of fast home sale companies in the UK, this number is considerably lower than what it would’ve been if it only were estate agents and actions.
Remember when it comes to speed of sale, nothing beats a quick home buying company:
Halo House Buyers do not list their average sale time, but offer to arrange a sale in as little as 7days, or longer to suit your circumstances.
We didn’t find any charitable initiatives which Halo House Buyers supports. Nevertheless, some companies prefer to donate privately or anonymously rather than stating it publicly.
Supporting a charity is by no means proof that the home buying company in question is necessarily ‘good’.
In fact, dodgy home buying companies might purposefully support and/or pretend to support a charity just to win brownie points and credibility in the eyes of the customer.
We were concerned by the recent Trustpilot reviews of Halo House Buyers. Previous reviews, as highlighted on the Halo website, were very complimentary, giving an average score of 4.7. However the three most recent reviews from 2022/2023 included two one-star reviews and a three-star review.
However, we’ll keep reviewing their feedback and see if it improves.
Their number of government registered transactions also appears to have reduced significantly in 2023, which may indicate issues.
Once again, we will continue to monitor this situation and update our review accordingly.
We never stop researching and our unbending commitment to excellence doesn’t waver.
This section is only valid up until the ‘Last Updated’ date of this review, which can be found at the top of this page.
As far as we are aware, Halo House Buyers haven’t received any additional awards or prizes.
They haven’t won any competitions either.
There’s nothing more we could add.
To assess the overall user experience (UX) of HaloHouseBuyers.co.uk we first analysed their website for ease of use and intuitiveness.
They make it very easy to get a free quote/cash offer for your property using a freephone number or contacting them using the website contact form or via email at info@halohousebuyers.co.uk.
We calculated their First Response Time (FTR) by messaging them at approximately 3 PM on a non-holiday weekday (on a Friday to be exact) and used a stopwatch to estimate how long it took them to respond.
Halo House Buyers responded in 1 minute and 53 seconds.
Which is much faster than the industry average. And a fast FTR is something we consider highly important, especially in this sector.
A faster response time suggests that the home-selling company is better equipped to deal with customer queries.
And if they’re better equipped to deal with customer queries, then it means they’re investing their resources where it matters the most.
It’s rare to see a customer-centric cash home buyer and the more we research Halo House Buyers, the more they appear to be such.
We also asked if they offer some sort of ‘Client Satisfaction Guarantee’, and if yes, what would that guarantee consist of.
They currently don’t offer a Client Satisfaction Guarantee but they’re happy to help resolve any issues and problems, within reason, as soon as possible.
Also, they did go out of their way and offered additional help and advice which warrants acknowledgement.
Halo House Buyers do not have a formal complaints procedure listed on their website. However, given the personal, one-to-one nature of Halo House Buyers, perhaps a formal complaints procedure is deemed unnecessary as you are already dealing directly with one of the managing partners.
As members of The Property Ombudsman you can submit a complaint through them. Every TPO member agrees to The Property Ombudsman Code Of Practice which allows customers to file complaints against TPO members, if needed.
In our opinion, every fast home buying company should have a formal complaints procedure on their website, where clients can express any disagreements, issues or just plain dissatisfaction with the overall service.
A legitimate quick home buying company that does what it promises shouldn’t have a problem letting you speak to their past customers.
Of course they need to have the permission of the individual involved and provide some kind of proof that it is a genuine past client of theirs.
We strongly encourage all our readers to ask to speak to a past client.
In this section, we’ll discuss what the public thinks of Halo House Buyers and what online reviews the company has received.
Keep in mind that online reviews can be easily faked.
It works both ways.
The company in charge might hire fake review writers to write positive reviews.
Or on the other hand, their competitors might hire fake review writers to write negative reviews and tarnish the said company’s reputation.
Also, social media followers can be artificially inflated.
That’s why we deem this section as purely anecdotal.
Nonetheless, we use trained researchers with a sceptical eye to go through Halo House Buyers’ social media presence and online reviews.
We didn’t find anything suspicious with Halo House Buyers’ social media, TV and online presence, however, we are concerned about their recent customer reviews.
We also didn’t find anything suspicious with their domain rating and backlink profile nor their unique monthly search traffic.
Halo House Buyers is one of the newer fast home sale companies in the UK.
They give apparently generous cash offers relative to the fast home sale industry and they can buy your property in as little as five days.
They also guarantee their offers by making a non-refundable deposit with your solicitors which is forfeit if their offer changes.
They operate a small team and you will deal directly with one of the managing partners, who share 25 years experience between them.
Halo have had impressive customer feedback in the past, however, recent reviews in 2022 and 2023 have been disappointing compared to earlier customer comments.
Their turnover also appears to have dropped in recent times, based on their Government registered transactions.
Halo House Buyers are members of the NAPB and TPO, but they are not registered with the ICO. They do not have a published complaints procedure but you can complain via the Property Ombudsman.
We will be continuously updating this review as we do with all of our other content. If Halo House Buyers decide to alter, amend or modify something, then we’ll make sure to adjust our critique and score accordingly.
We want to help out as many people as possible. That’s why we created this comprehensive, in-depth Halo House Buyers review.
If you are looking to sell your property extremely fast, message us through the live chat or send us an email.
Depending on your preference and circumstances, we’ll connect you for free with one of our strictly vetted, ethical partners.
It might very well be Halo House Buyers or another more befitting company for your needs.
They will help you sell your property as fast as possible for the best offer you can realistically achieve.
They will take care of all of the legal processes and fees and you’ll get the cash straight into your account in as little as 7 to 28 days, depending on your circumstances and preference.
Halo House Buyers is just one of the many fast home-buying companies in the UK.
In order to make sure you choose the right one, it’s best if you compare them all.
Look at their strengths & weaknesses, their pros & cons and make an informed decision.
It’s essential to know you’re in safe hands, that’s why we’re here to help.
Use our company comparison table to find a reliable and trustworthy service, and decide whether expediting the sale of your property is the right thing for you.
This review is being constantly screened by our investigator team and will be corrected in line with the emergence of new evidence.
If a company contacts us with a genuine and verifiable piece of information which supports their cause, then we’ll immediately redact the review and point to that information.
On the other hand, if we discover that a company which we’ve previously praised for a certain industry trait, starts to dabble in dodgy practices, we’ll also redact the review immediately.
We’ll point to our new findings and will adjust the table metrics and scores accordingly.
For this reason, make sure to take notice of the ‘last updated’ date at the top of this page.
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