Critical Analysis:

Gaffsy Review (2024)

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When you’re selling your property, it’s of vital importance to know who you’re working with.

This is our independent Gaffsy review of gaffsy.com itself.

In here, you’ll find everything you need to know about Gaffsy and whether you should trust them to sell your property quickly and whether they’ll give you an optimal price.

Table of Contents

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Company

Established in

2020

Members of NAPB

Yes

Members of TPO

Yes

Registered with ICO

Yes

Approved by CTSI

No

Will “Gaffsy” pay all of your legal fees?

Yes, up to £1500

Do they ask you to sign a contract?

No

Government verified transactions

No

Cash offer

Average sale time

Not stated

Fastest sale time

Not stated

Availability

Not stated

Complaints procedure

None listed

Customer service

4.6 / 5

Google rating

4.8 / 5

Trustpilot rating

N / A

Reviews.co.uk rating

N / A

Feefo rating

N / A

4.7/5

4.7 / 5

1. Gaffsy: Company Overview

(source: Companies House)

A quick, chain-free house sale is the dream, and Gaffsy can make it a reality. They can offer you a no obligation cash offer on your property and you won’t pay a penny in costs or fees.

They provide a cash offer in minutes and funds within seven days, with a guaranteed sale on any property.

They are one of the more recent additions to the sector, however this does not necessarily mean they can’t compete with more established names.

Their website states that Gaffsy ‘go above and beyond to ensure that we offer the best price on the best terms for your property and move as fast as necessary to complete the purchase, so that all your needs as a seller are met, whilst ensuring the process is as smooth, easy and fast as possible.’

Whether all of that’s true, will be revealed in this review.

When working with them, they’ll buy the property from you at a price that satisfies both parties involved, and then sell it for a profit.

You’ll get a slightly below-market price but you’ll achieve a prompt and effortless sale with little bureaucracy.

Gaffsy provides free cash offers, doesn’t seem to have estate agent or solicitors fees and guarantees the sale of any property in any condition.

They can give you a no-obligation quote in just 24 hours and confirm this offer after a formal valuation..

This type of sale is perfect for people in a rush, who don’t have time for unnecessary red tape.

It’s important to remember:

You won’t get the full market value of your property but you’ll sell it very fast.

In fact, this is by far the fastest way to sell. A typical estate agent will take 6-9 months whereas a fast home-selling company can do it in mere days.

You’re sacrificing a negotiable percentage of cash for an exponential increase in speed-of-sale and a major reduction of headaches and legal complications.

2. Gaffsy: Strengths & Weaknesses

Gaffsy is run by leading property professionals and claims to be a 100% genuine cash buyer with a transparent valuation process.

Gaffsy do not detail the source of their funds, but they claim to be able to buy properties for cash which allows them to complete property sales at a much faster rate.

Their website explains the process in simple steps, but lacks some details that other sites provide.

Gaffsy appears to have no hidden charges and no legal fees (up to £1500). However, it is worth noting that legal fees are only refunded if you exchange contracts within 30days of accepting their offer.

It’s important to remember:

You won’t get the full market value of your property but you’ll sell it very fast.

In fact, this is by far the fastest way to sell. A typical estate agent will take 6-9 months whereas a fast home-selling company can do it in mere days.

You’re sacrificing a negotiable percentage of cash for an exponential increase in speed-of-sale and a major reduction of headaches and legal complications.

Are they NAPB members?

Yes, Gaffsy is a member of NAPB.

The National Association of Property Buyers (NAPB) was specifically set up to protect homeowners looking to sell their houses for cash to a property buying company.

The NAPB continuously screens its members in order to see whether they’re maintaining the necessary business integrity, legality, professionalism and customer service.

It’s mandatory for all NAPB members to also register with The Property Ombudsman (TPO) and abide by the TPO ‘Code Of Practice For Residential Buying Companies’.

However, being an NAPB member itself, is completely voluntary. Nobody forces these cash home buyers to become members, they do it of their own volition.

Membership of NAPB implies that Gaffsy is proactive and genuinely looking out for the interests of their customers.

Are they TPO members?

Yes, Gaffsy is a member of TPO.

The Property Ombudsman (TPO) defends the interests of the public by investigating and addressing complaints of maladministration or a violation of rights.

It has been providing consumers and property agents with an alternative dispute resolution service since 1990.

TPO has a specific category for fast home sale companies, such as Gaffsy.

These companies have to adhere to a strict ‘Code of Practice for Residential Buying Companies. Gaffsy is regulated by TPO and strictly follows the above mentioned TPO code of conduct.

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Are they Registered With The ICO?

Yes, Gaffsy are registered with the ICO.

The Information Commissioner’s Office (ICO) is the UK’s independent regulatory body set up to uphold information rights.

The ICO also governs all forms of data collection and advertising intelligence.

By being registered with the ICO, Gaffsy has to protect its customers’ data at all times.

The ICO also has a Free Online Checker where you can verify whether a company is registered with them or not.

Are they GDPR Compliant?

Gaffsy has a section on their website detailing their privacy and cookies policy.

However, we did find that Gaffsy installs certain marketing cookies that aren’t necessarily GDPR friendly, and that these cookies may be installed without the consent of the visitor.

Such cookies are used for marketing and re-targeting purposes, such as displaying relevant ads.

Users are urged to err on the side of caution when providing personal information, and always read any cookie agreements before clicking your consent.

Do They Have Cash On Hand To Buy The Property?

It’s not certain whether Gaffsy have cash on hand.

There were no Government registered transactions listed with Companies House.

Our team of investigators found that their accounts included significant sums owed to creditors, although it is not clear whether these creditors are private investors, banks or other financial institutions. 

That’s why we cannot state for certain whether or not Gaffsy currently have cash on hand.

This could be simply due to the fact that they are using a different company name to track and register their Companies House transactions.

In general, we’ve discovered that very few fast home-buying companies actually have disposable cash on hand.

Most of them are unregulated small businesses or worse – individual opportunists pretending to be big organisations who deliberately mislead. 

These companies don’t have their own cash but attempt to raise funds by low-balling their offer and getting finance off the back of the difference between their offer and the market value.

For this reason, it’s less risky to work with home buying companies that have a large number of government verified transactions, including recent deals

Have They Traded For More Than 5 Years?

No, Gaffsy have not traded for more than 5 years.

They have been in this industry since 2020.

We use the ‘over/under 5 years trading time’ as a metric to gauge whether a company is an established entity with a lot of experience under their belt or just a newly founded business that may have ulterior motives.

Not all newly formed companies are scams but it’s still important to check how long they have traded.

What Is Their Average Cash Offer?

The Gaffsy website claims that they offer up to 85% of the market value for properties, although their ‘ready reckoner’ appears to use a figure of 82.5% for typical properties of £200,000 – £300,000.

In individual cases, the cash offer will vary depending on the type, location and condition of your home, as well as how quickly you need to sell.

It is worth remembering that unlike an estate agent, Gaffsy has no charges or fees, and they will also pay your legal fees up to £1500. This balances some of the cost of the lower price offer.

Below you can see some of the perceived benefits of using Gaffsy instead of a generic high-street or online estate agent.

Getting 70-80% of the market value for your property when working with a fast home selling company is fair.

We’ve discovered that with sub-par home buying companies you’ll often get between 60 – 65% and sometimes even less.

Gaffsy appears to give offers at the higher end of the fast home selling market.

Of course this doesn’t mean that every home achieves that kind of valuation as it depends on a myriad of factors. Sometimes there are justifiable reasons why you may receive a lower offer.

What Is Their Average Sale Time?

According to the latest Statista research, the average number of days taken to sell property in UK from September 2018 to November 2020 is 65 days.

This includes selling properties via estate agents, actions, fast-sale companies and everything else under the sun.

Again, this graph represents every single method of selling a property, combined together.

And because of the vast number of fast home sale companies in the UK, this number is considerably lower than what it would’ve been if it only were estate agents and actions.

Remember when it comes to speed of sale, nothing beats a quick home buying company:

  • Estate agents take on average 6 – 9 months to sell your property.
  • Auctions take on average 10 weeks to sell your property.
  • But fast sale companies can take as little as 7 days.

Gaffsy’s average sale time is not listed on their website, but they say they can sell in any timescale to suit you.

Charitable Initiatives

We didn’t find any charitable initiatives which Gaffsy supports, however some companies prefer to donate privately or anonymously rather than stating it publicly. 

Supporting a charity is by no means proof that the home buying company in question is necessarily ‘good’.

In fact, dodgy home buying companies might purposefully support and/or pretend to support a charity just to win brownie points and credibility in the eyes of the customer.

All that being said, it’s still important to acknowledge when a company cash home buyer genuinely supports a charitable cause.

Anything Else Suspicious?

We didn’t find anything that raises suspicion during our thorough research of Gaffsy.

Our investigators sifted through all of the data and legal records of Gaffsy and everything was clean.

However, we’ll redact this at the first glimpse of dodgy practices.

We never stop researching and our unbending commitment to excellence doesn’t waver.

This paragraph is only valid up until the ‘Last Updated’ date of this review, which can be found at the top of this page.

Anything Else You Should Know About?

As far as we are aware, Gaffsy haven’t received any additional awards or prizes.

They haven’t won any competitions either.

There’s nothing more we could add.

No contracts, no-nonsense, genuine cash offer

We've independently investigated all the UK's top fast home buyers with our cast-iron 18 point checklist. And using the free Safe Connect™ programme we'll introduce you to our most recommended & strictly vetted home buyer. No sales scripts, no robot-like behaviour, no contracts and no fees. Just a down to earth conversation with a certified property-selling expert without any obligations. Click below to get your best cash offer.

3. Gaffsy: Customer Experience

To assess the overall user experience (UX) of gaffsy.com we first analysed their website for ease of use and intuitiveness.

They make it very easy to get a free quote/cash offer for your property within 24 hours or less.

They don’t have a freephone number, just a landline number based in London. Alternatively there is an email address for enquiries: info@gaffsy.com

You can also use an online postcode search to request a free offer quote.

We calculated their First Response Time (FTR) by messaging them at approximately 9:30 AM on a non-holiday weekday (on a Monday to be exact) and used a stopwatch to estimate how long it took them to respond.

First Response Time

House Buy Fast responded in 56 seconds.

Which is much faster than the industry average. And a fast FTR is something we consider highly important, especially in this sector.

A faster response time suggests that the home-selling company is better equipped to deal with customer queries.

And if they’re better equipped to deal with customer queries, then it means they’re investing their resources where it matters the most.

It’s rare to see a customer-centric cash home buyer and the more we research Gaffsy, the more they appear to be such. 

Client Satisfaction Guarantee

We also asked if they offer some sort of ‘Client Satisfaction Guarantee’, and if yes, what would that guarantee consist of.

They currently don’t offer a Client Satisfaction Guarantee but they’re happy to help resolve any issues and problems, within reason, as soon as possible.

Also, they did go out of their way and offered additional help and advice which warrants acknowledgement.

Client Complaints Procedure

Gaffsy do not have a clear complaints procedure in place, although they do detail how you can contact them about the use of your data.

You can, however, also submit a complaint through The Property Ombudsman because Gaffsy are a TPO member. Every TPO member agrees to The Property Ombudsman Code of Practice which allows customers to file complaints against TPO members, if needed.

Ideally, every fast home buying company should have a formal complaints procedure on their website. By having such a complaints procedure in place, the home buying company shows that they are willing to listen and if possible, rectify any problems that may arise.

Speaking To Past Customers

A legitimate quick home buying company that does what it promises shouldn’t have a problem letting you speak to their past customers.

Of course they need to have the permission of the individual involved and provide some kind of proof that it is a genuine past client of theirs.

We strongly encourage all our readers to ask to speak to a past client.

4. Gaffsy: Online Presence

In this section, we’ll discuss what the public thinks of Gaffsy and what online reviews the company has received.

Keep in mind that online reviews can be easily faked.

It works both ways

The company in charge might hire fake review writers to write positive reviews.

Or on the other hand, their competitors might hire fake review writers to write negative reviews and tarnish the said company’s reputation.

Also, social media followers can be artificially inflated.

That’s why we deem this section as purely anecdotal.

Nonetheless, we use trained researchers with a sceptical eye to go through Gaffsy’ social media presence and online reviews.

Gaffsy: Customer reviews

  • Google Reviews – 4.8 stars (Though this is only from 21 reviews)
  • Trustpilot Reviews – N/A
  • Reviews.co.uk – N/A
  • Feefo Reviews – N/A

Gaffsy: Domain Rating

  • Domain Rating (DR) – 72 / 100
  • Search Traffic – 14,000 unique visitors per month

Gaffsy: Social Media Presence

    • Facebook – 3 Likes; 6 Followers 
    • Twitter – 1,094 Followers 
    • LinkedIn – 297 Followers

Gaffsy: Media Mentions

  • Estate Agent Today
  • London Evening Standard
  • Halifax
  • Ready To Sell
  • Daily Mail
 
We didn’t find anything suspicious with Gaffsy’s social media, TV and online presence, nor with their customer reviews.
 
We also didn’t find anything suspicious with their domain rating and backlink profile nor their unique monthly search traffic. 

The Final Verdict

Gaffsy is one of the newer home sale companies in the UK, although they say that they have an expert team to guide you through the house selling process. 

They say they offer a fast cash offer, a fair deal and a guaranteed quick house sale with no fees.

They appear to make cash offers at the higher end of the range for UK cash house buyers, however, this is based on their website claims and not actual bona fide offers.

Gaffsy are members of the NAPB and TPO, and they are registered with the ICO.

They don’t have a published complaints procedure but they are members of the Property Ombudsman.

We will be continuously updating this review as we do with all of our other content. If Gaffsy decide to alter, amend or modify something, then we’ll make sure to adjust our critique and score accordingly.

Let Our Guard Dog Assist You

You don't have to do this alone

To understand why going through us is both better and safer, instead of going directly to your home buying company of choice, click below.

We want to help out as many people as possible. That’s why we created this comprehensive, in-depth Gaffsy review.

If you are looking to sell your property extremely fast, message us through the live chat or send us an email.

Depending on your preference and circumstances, we’ll connect you for free with one of our strictly vetted, ethical partners. 

It might very well be Gaffsy or another more befitting company for your needs.

They will help you sell your property as fast as possible for the best offer you can realistically achieve.

They will take care of all of the legal processes and fees and you’ll get the cash straight into your account in as little as 7 to 28 days, depending on your circumstances and preference.

Compare Companies

Gaffsy is just one of the many fast home-buying companies in the UK.

In order to make sure you choose the right one, it’s best if you compare them all.

Look at their strengths & weaknesses, their pros & cons and make an informed decision.

It’s essential to know you’re in safe hands, that’s why we’re here to help.

Use our company comparison table to find a reliable and trustworthy service, and decide whether expediting the sale of your property is the right thing for you. 

Content Updates

This review is being constantly screened by our investigator team and will be corrected in line with the emergence of new evidence. 

If a company contacts us with a genuine and verifiable piece of information which supports their cause, then we’ll immediately redact the review and point to that information. 

On the other hand, if we discover that a company which we’ve previously praised for a certain industry trait, starts to dabble in dodgy practices, we’ll also redact the review immediately.

We’ll point to our new findings and will adjust the table metrics and scores accordingly. 

For this reason, make sure to take notice of the ‘last updated’ date at the top of this page.

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