Key Facts
| Company name | My Home Buyers |
|---|---|
| Also trading as | My Homebuyers |
| Companies House no. | 10191428 |
| Incorporated | 20 May 2016 |
| Year founded | Unknown |
| Corporate structure | Standalone private limited company |
| SIC code | 68100 |
| Operating model | Direct cash buyer (mixed internal/external funding) |
| Geographic coverage | UK-wide |
| Typical offer | Typically around 20% below market value (based on company statements) |
| Typical timeline | As little as 2 weeks according to the website; many Trustpilot reviews mention around 3 weeks. |
| Legal fees | Unknown |
| TPO member | Yes |
| NAPB member | Yes |
| Official website | myhomebuyers.co.uk |
PSW Company Index
Three independent measures, built from verifiable data rather than the company's marketing: how its offer compares with the cash-buyer sector, how quickly it completes, and how openly it operates. Every input is shown so you can check the working.
Transparency signals
Good-practice signals
- Member of The Property Ombudsman (TPO)
- Member of the NAPB
- Complaints procedure published
- Typical offer level disclosed
- Data protection / privacy in place
- Independent redress / ombudsman route
- Legal fees policy stated
Contract red flags
- Conditional or hidden fees noted
- Late price-reduction pattern
- Tie-in / exclusivity required
- Early contract before completion
- Requires use of their solicitors
- Restricts marketing elsewhere
- Exit penalties mentioned
How these are calculated. Offer Fairness ranks the company's stated offer (as a % of market value) within the cash-buyer sector — all cash offers are below open-market value. Completion Speed is the fastest completion the company advertises, shown as a fact, not a score, because most firms advertise a similar best case; confirm any timescale in writing. Transparency adds points for TPO/NAPB membership, a published complaints procedure, a disclosed offer level, data-protection registration, an independent redress route and a stated legal-fees policy, and deducts for contract red flags; only publicly verifiable signals score. Full methodology.
Company Overview
My Homebuyers presents itself as a fast-sale house buying business offering a no-obligation cash offer, payment of legal and survey costs, and flexible completion timing. Public website wording says sellers deal directly with the company and can complete in as little as two weeks, with the legal process handled between the seller’s solicitor and the buyer’s solicitor. Publicly available review evidence broadly supports a service built around speed, communication and lower-than-open-market pricing in exchange for convenience. However, the review pattern also shows that not every case appears to be a straightforward direct purchase by the same entity. In some reviews, the business could not buy the property itself but introduced or helped secure another buyer while remaining involved in the process. Based on available information, the operating model appears to be a hybrid of direct buying capability and occasional assisted or brokered outcomes, rather than a pure marketplace. Sellers should therefore clarify early who the actual buyer will be, which legal entity will contract, whether the company itself is purchasing, and whether completion depends on any third-party buyer or finance drawdown.
Products, Services & Process
Property types accepted
Residential — any condition
- Contact the company by phone or online form to provide property details.
- Receive a no-obligation indicative cash offer, typically within 24 hours.
- If the offer is of interest, a formal valuation is carried out.
- A formal offer is made. If accepted, solicitors are instructed.
- Choose a completion date to suit your circumstances.
- Contracts exchanged and funds transferred on the agreed date.
Fees & Pricing
My Homebuyers openly frames its model as a discounted-price alternative to the open market, offering speed, convenience and certainty rather than full market value. Its website comparison uses a £150,000 property and a £120,000 sale price, while reviews repeatedly show sellers accepting a lower price because they wanted a quicker, more predictable outcome, often after a failed chain, probate issue, relocation or time pressure. That pricing pattern appears broadly transparent rather than hidden. Review evidence is also notable because several sellers say they were told clearly that this route would not suit anyone who needed top-end market value, and a number of reviewers left positive feedback even when the company could not buy at the price they wanted. That said, public marketing and review content are not a substitute for contract evidence. Sellers should still clarify how the offer is calculated, whether the post-acceptance inspection can alter the figure, and what happens if the property has title, condition or mortgageability issues. Based on available information, the pricing model appears to be discount-for-speed, with the strongest evidence pointing to realism on price expectations rather than bait-style marketing.
What Offer to Expect
Cash-buying companies pay below the open market in exchange for speed and certainty. The benchmarks below are worked on the current UK average house price of £270,080 (HM Land Registry / ONS UK House Price Index, June 2026). Your own figure depends on your property's value and condition.
On the UK-average £270,080 home, My Home Buyers's stated offer works out at roughly £216,000–£216,000, versus £203,000–£230,000 for the typical cash buyer. Open-market figure is before agent and legal fees. Source: HM Land Registry / ONS UK House Price Index, June 2026.
| Route | Typical proceeds | On a £270,080 home | Typical speed | Sale falls through? |
|---|---|---|---|---|
| My Home Buyers (this company) | ≈80% of market value | £216,000–£216,000 | 7–28 days | Very low |
| Typical cash buyer | 75–85% of market value | £203,000–£230,000 | 7–28 days | Very low |
| Open-market sale (estate agent) | Close to full market value, minus agent & legal fees | ~£270,080 less fees | about 5–6 months (≈25 weeks) | roughly 25–35% (about 1 in 3) |
Offers can fall below 70% for properties needing significant work.
Benchmarks: HM Land Registry / ONS UK House Price Index; Rightmove; Zoopla; Propertymark; TwentyCi. The cash-offer range reflects independent consumer guidance, not figures supplied by cash-buying companies. Illustrative only — verified June 2026.
Cash Sale vs Estate Agent vs Auction
How the three main ways to sell a home compare on the factors that matter most to sellers.
My Home Buyers's figure is its advertised fastest completion — confirm any timescale in writing. Approximate time from agreement (or listing, for the open market) to completion. Sources: Rightmove; Zoopla; Propertymark; TwentyCi.
| Factor | Cash-buying company | Estate agent (open market) | Auction |
|---|---|---|---|
| Typical proceeds | 75–85% of market value | Close to full market value (minus fees) | Variable — reserve plus hammer price |
| Typical timeline | 7–28 days | about 5–6 months (≈25 weeks) | ~6–10 weeks (incl. 28-day completion) |
| Sale falls through? | Very low | roughly 25–35% (about 1 in 3) | around 15% |
| Fees to you | Usually none — buyer covers legal costs | Agent commission (~1–2%+VAT), legal, EPC | Auction/entry fees, legal pack |
| Effort required | Minimal | Viewings, staging, chain management | Legal pack, viewings, reserve setting |
Sources: Propertymark; TwentyCi (fall-through); Rightmove; Zoopla (timelines); HM Land Registry / ONS UK House Price Index (prices). Verified June 2026.
Funding & Completion Stability
Publicly available material suggests My Homebuyers is not merely a lead form website. The website says it buys property directly and makes money by reselling homes on the open market, while Companies House shows a long charge history for Elliott and Cooper (Holdings) Ltd, with 86 charges registered and none currently outstanding. That pattern is consistent with a property trading business that appears to use external secured borrowing as part of its operating model rather than relying solely on unrestricted internal cash. The uploaded latest filed accounts also support the view that the company is actively trading in property stock rather than acting only as a referrer. Review evidence is generally positive on completion and communication, with multiple reviewers describing completions in around three weeks. However, some reviews also indicate that in certain cases My Homebuyers did not itself buy the property and instead helped arrange another buyer. Based on available information, funding and completion stability appear stronger than a pure introducer model, but not so transparent that sellers should assume every case is a same-entity, cash-on-hand purchase. Sellers should ask whether proof of funds can be shown for their transaction, whether third-party finance is involved, and whether another buyer may ultimately complete.
Reviews & Reputation
Review patterns are strongly positive at headline level, with repeated themes of quick completion, responsive communication, straightforward process handling and realistic expectations on discount pricing. The most important structural point is that some reviews indicate My Homebuyers did not itself buy the property in every case and instead helped secure or progress another buyer. That suggests the business may operate as a hybrid of direct purchasing and assisted sale in at least some transactions. There is little visible review evidence here of repeated late price-cutting complaints.
- Speed of sale and fast initial response
- Professional and helpful staff
- No fees or hassle compared to traditional sale
What reviewers praise
- Offer below market value
- Limited review evidence
- Uncertainty over completion timeline
Common complaints
Complaints & Common Issues
Public website wording presents the process as simple and seller-led. My Homebuyers says the offer is no obligation, valid for 30 days, and that the seller can choose either their own solicitor or one recommended by the company. It also says the completion date is flexible and can be changed if circumstances change. Those public signals suggest a seller-facing promise of flexibility rather than heavy upfront contractual restriction. However, no publicly visible contract specimen or detailed terms were found in this review pass confirming whether the business ever uses exclusivity, lock-in periods, assignment rights, withdrawal costs, early commitment documents or nominated buyer clauses. That means the public marketing position is more transparent than the underlying contract position. Review evidence does not strongly suggest widespread complaints about pressure, but it does show that some transactions appear to involve another buyer, which makes it especially important to confirm the legal route being used. Sellers should ask who the purchaser will be, whether the agreement is with the website entity or another company, whether the business can nominate a substitute buyer.
Customer Support
| Phone | Not published — see official website |
|---|---|
| Not published — contact via website form | |
| Response time | Within 24 hours |
Regulatory & Compliance
Company History & Timeline
- UnknownIncorporated: 20 May 2016
Ownership & Leadership
| Current directors | Kelvin Peter Elliott |
|---|---|
| Prior related entities | No The website trades as My Homebuyers, but the legal entity shown is Elliott and Cooper (Holdings) Ltd. Review evidence also suggests some cases may be referred to or progressed with another buyer rather than always bought directly by the brand. |
| Registered address | Anson House, 1 Cae'R Llynen, Llandudno Junction, Conwy, Wales, LL31 9LS |
My Home Buyers vs Alternatives
How My Home Buyers compares with other independently profiled cash buyers on the terms sellers ask about most. Figures are drawn from each company's own Property Sale Watchdog profile and reflect the same assessment methodology.
| Factor | My Home Buyers (this profile) | The Property Buying Company | Open Property Group | We Buy Any Home |
|---|---|---|---|---|
| Typical offer | Typically around 20% below market value (based on company statements) | Typically 15%–35%+ below market (based on reviews) | Below market / variable. Review evidence includes sellers who explicitly accepted a lowe… | Commonly marketed as up to c.80–85% of market value; review evidence suggests some outco… |
| Typical timeline | As little as 2 weeks according to the website; many Trustpilot reviews mention around 3 … | Advertised fast (7–28 days); reviews suggest often longer or variable | Marketed as within 7 days, sometimes 24 hours or 6 weeks; review evidence ranges from un… | Headline claim: around 7 days or less / in a timeframe that suits the seller; review evi… |
| Legal fees | Unknown | Free | Free | Seller pays own |
| TPO member | Yes | Yes | Yes | Yes |
| NAPB member | Yes | Yes | Yes | Yes |
| PSW risk rating | Low Risk | Medium Risk | Medium Risk | High Risk |
All comparison companies are independently profiled on Property Sale Watchdog. Compare key terms, memberships and risk ratings before committing to any single buyer.
View The Property Buying Company profile → View Open Property Group profile → View We Buy Any Home profile →
Pros & Cons
Pros
- Fast completion possible — as little as 2 weeks stated
- No estate agent fees
- Member of both The Property Ombudsman (TPO) and the NAPB
- Buys properties in any condition
Cons
- Typically around 20% below market value (based on company statements)
- Price reduction risk cannot be ruled out
- Funding model requires independent verification
- Limited published completion rate data
Frequently Asked Questions
My Home Buyers is registered at Companies House (number 10191428). TPO status: Yes. NAPB status: Yes. Sellers should verify proof of funds and the contracting entity before proceeding.
My Home Buyers offers Typically around 20% below market value (based on company statements) based on publicly available information. This reflects the trade-off for speed, certainty, and no selling fees. The actual figure will depend on property condition, location, and market conditions at the time of valuation.
Based on publicly available information, My Home Buyers states typical completion is As little as 2 weeks according to the website; many Trustpilot reviews mention around 3 weeks.. Actual timelines may vary depending on property type, legal complexity, and the route used.
My Home Buyers TPO membership: Yes. NAPB membership: Yes. Both organisations require members to follow a code of practice and provide sellers with an independent redress route. Sellers should verify membership status directly with the relevant bodies.
Based on available information, My Home Buyers’s legal fee policy is: Unknown. Sellers should confirm this directly with the company and check whether any conditions apply to legal fee coverage.
The late price reduction pattern for My Home Buyers is recorded as: None observed. Sellers should ask the company to confirm the formal offer in writing, clarify what conditions could cause the price to change, and at what stage the offer becomes legally binding.
My Home Buyers primarily buys residential properties in any condition across the UK. The company states it will consider properties regardless of condition. Sellers with unusual or commercial properties should confirm eligibility directly with the company.
Sellers should be cautious if they need full market value, are relying on every pound of equity. Review evidence suggests My Homebuyers may sometimes help arrange a different buyer rather than always purchasing directly itself, so anyone who wants absolute simplicity on purchaser identity should clarify this early. Caution is also sensible where a seller assumes that “cash buyer” means no borrowin…
Who This Suits & Who Should Be Cautious
May suit sellers who…
This structure may suit homeowners who want a quicker and more controlled exit than the open market is likely to offer, especially where speed matters more than maximising sale price. Based on the website and review evidence, it may fit sellers dealing with collapsed chains, probate properties, relocation deadlines, inherited homes, vacant rental stock, mortgage pressure or cases where the property is difficult to sell conventionally. It may also suit sellers who value regular communication and want a process that appears simpler than a standard estate agency route. The service seems particularly geared toward people who already understand that a fast-sale buyer usually pays below open-market value and are comfortable making that trade-off in exchange for convenience and reduced uncertainty. It may also suit sellers who want the option of using their own solicitor while still having costs covered. The strongest fit appears to be for people who want realism, speed and support rather than highest-price optimisation.
Be cautious if you…
Sellers should be cautious if they need full market value, are relying on every pound of equity. Review evidence suggests My Homebuyers may sometimes help arrange a different buyer rather than always purchasing directly itself, so anyone who wants absolute simplicity on purchaser identity should clarify this early. Caution is also sensible where a seller assumes that “cash buyer” means no borrowing or no third-party dependency, because the Companies House charge history suggests external secured finance has formed part of the wider business model. Sellers with unusual title issues, properties that may not be mortgageable, or cases where timing and certainty are critical should ask very specific questions about proof of funds, the exact buyer entity, whether any third party will be involved, and whether the agreed figure can change after inspection or legal review. The structure may also be unsuitable for sellers who are not comfortable trading price for speed.